Programs for Sales People
PAIDD™ Sales Development Program
Branding Yourself in a Buyer’s Market
Creating Sales without Cold Calling – The Art of Referrals
The Psychology of Selling – Building Better Sales Relationships with DiSC®
The Psychology of Selling-Being Responsive to Customer Differences
Championship Cold-Calling - Warm-up to Cold Calling
Negotiating and Handling Objections
The Self-Management “I-Zone” - Staying focused on You
Core Skills in Negotating
Core Skills for Making Effective Presentations
Core Skills for Handling Organizational Change
Programs For Sales Managers
Core Skills for Leading Effective Meetings
Core Skills for Managing Projects
Core Skills for Team Development
Core Skills for Facilitating Teams
Core Skills for Managing Conflict and Resistance
Communication Skills for Managers
Getting the Most from your Key Contributors
Reducing Conflict
Recognizing and Removing Barriers to Performance

Communication Skills for Managers

All studies indicate that effective communication is the most important skill as a manager. In this session, participants learn how to put your ideas across in any business situation. Skills such as understanding and using non-verbal communication, expressing yourself clearly and concisely, along with listening techniques, will be explored during this one day session.

Learning Objectives

By the end of these module participants will be able to:

Understand how personality affects communication
Understand the importance of non-verbal communication
How to overcome resistance
Understand the Benefits of effective communication Instructional Methods

One-Day Agenda

AM:

Introduction
Benefits of Effective Communication
Personality and Communication
Non Verbal Communication

PM:

Feedback
Overcoming Resistance
The Art of Effective Criticism
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