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PAIDD™ Sales Development Program  
Branding Yourself in a Buyer’s Market  
Creating Sales without Cold Calling – The Art of Referrals  
The Psychology of Selling – Building Better Sales Relationships with DiSC®  
The Psychology of Selling-Being Responsive to Customer Differences  
Championship Cold-Calling - Warm-up to Cold Calling  
Negotiating and Handling Objections  
The Self-Management
“I-Zone” - Staying
focused on You
 
Core Skills in Negotating  
Core Skills for Making Effective Presentations  
Core Skills for Handling Organizational Change  
Programs For Sales Managers
Core Skills for Leading Effective Meetings  
Core Skills for
Managing Projects
 
Core Skills for
Team Development
 
Core Skills for
Facilitating Teams
 
Core Skills for Managing Conflict and Resistance  
Communication Skills
for Managers
 
Getting the Most from
your Key Contributors
 
Reducing Conflict  
Recognizing and Removing Barriers to Performance  

Recognizing and Removing Barriers to Performance

Great managers can read people. They know that employees have different skills, different concerns, and different levels of motivation. Further, they know that if they ignore these diverse needs, there is a greater chance that their employees will waste their energy moving in the wrong direction, get frustrated with a lack of success, or just disengage from a project or a team.

This course is designed to help managers recognize the employee’s needs and remove the barriers that hinder performance.

The major learning objectives of this workshop are:

  • Read the DiSC style and developmental needs of different employees
  • Understand the goals and fears of their employees
  • Adapt their management approach to match the ability level and motivation of their employees
  • Recognize and reduce their employees opposition and resistance
  • Develop employees that are more energized, efficient and committed

Length of Workshop

1 Day

Audience

This workshop is designed for anyone that supervises or manages one or more employees.

Materials

Participants receive a workshop manual and a copy of…

Course Outline

Introductions

Administration of DiSC Classic paper (may be completed on-line before class)

Discovering the Four Styles of Behavior

Recognizing the Styles of other people

Addressing Goals and fears to gain commitment

Adapting your management approach based on willingness and ability

Summary and close